info@purpledaisydesigns.com Phone: 214.514.7223 Flower Mound, Texas 75028 Gift Services: Our products make excellent gifts. If you would like us to gift wrap your purchase and/or include a personal message just Contact Us, please specify your order number. Don't forget to include the recipient's shipping address when ordering. Shipping: The following delivery rates are for delivery within the United States. If you would like a delivery outside the USA, please contact us so that we may select the delivery option that is best suited to your location. If you would like your item delivered by 2nd Day Air, instead of ground, please specify this in your order request. We will do what we can to rush customized products. Contact us for expected production time and delivery on your customized product rush orders. DO NOT EXPECT "CUSTOMIZED" RHINESTONE ORDERS TO SHIP NEXT DAY. WE CAN OVERNIGHT ITEMS BUT THE SHIPPING TIME WILL BE AFTER PRODUCTION TIME. WE WILL HOWEVER SPEED UP THE PRODUCTION TIME AS MUCH AS POSSIBLE. YOU CAN CONTACT US BY PHONE OR EMAIL IF YOU HAVE QUESTIONS ABOUT RUSHING AN ORDER OR ANY OTHER CONCERNS. The shipping of quantity items such as soap favors, fans, etc. will depend on weight and will be determined at the shipping time. We will e.mail you the total upon shipment. We strive to keep the shipping of our products fair and will work to get you the best value for your money. USPS Priority Mail with Delivery Confirmation(Continental USA): our standard delivery method 4.00-10.00 for most items. For multiple items we may occasionally need to adjust this amount at time of shipping but will only charge you for the shipping amount. We do not add handling charges as some companies do. 2nd Day Express Shipping cost is about $18.50 but may go up slightly depending on the total weight of your order. We do not anticipate it being more than $24.50. Global Priority Mail to Canada (USPS does not offer delivery confirmation on Global Priority Mail) $XX.XX (stated as 4-6 days delivery by post office but I have seen it take 2 weeks) Please do not select Global Priority Mail for United States orders. This is for Canada or the UK only. International Customers are responsible to know, understand and pay for any and all applicable duties, tariffs or fees charged by your own country in order to receive your envelope or package on any order placed with Purple Daisy Design Co. Such duties, tariffs or fees are NOT included or covered by the shipping charge paid to Purple Daisy Design Co.. Some items such as custom soap orders, will require us to adjust shipping once the order is finished and ready to ship out. Since many of our items are custom orders, 2nd day Air is not always available. Let us know what date you need your order and we will do what we can to accomadate you. You can include the date and any additional notes in the comments section of checkout, or feel free to e.mail us. Payment Methods: We accept payment by MasterCard, Visa, and Paypal. Returns: We want you to love the gift you've received. At Purple Daisy Design Co., we stand behind our service, our products and our customers. Within 30 days of your receipt of your order, you may return an item in its original condition and packaging for a full refund of the purchase price. Shipping charges will be refunded only if the return is a result of our error. Please notify us within 5 days if any of your items arrive damaged. Due to sanitary reasons, we cannot accept returns on panties or boxers. Please also bear in mind that because some items are personalized, we are unable to re-stock. We are sorry, but we cannot exchange "any" custom embroidered or rhinestone orders under any circumstances for obvious reasons. Because we create each item to your specifications as the order is placed, most rhinestone orders are considered custom; including bride, bridesmaid, or your name. Please however, do not hesitate to contact us if you need to return your order due to an error in personalization. Sales Tax: 8.25% Sales Tax will be added to all orders shipping to addresses within the State of Texas. info@purpledaisydesigns.com |